We just had our carpets and upholstery cleaned by Paul and are VERY HAPPY with the results. Paul arrived promptly for our appointment, and we quickly found he is a very 'friendly/personable' guy. He proceeded to work on the carpets while at the same time his assistant went to work on our upholstery. Both the carpets and upholstery cleaned up very well and we will definitely bring Paul back for repeat cleanings in the future.